Holding Members Accountable
Holding members accountable is one of the most difficult for a student organization to do. It can feel nearly impossible, it is unpleasant for all involved, and no one walks away as a winner. Despite all that, it is still crucial for any serious organization. Here are three simple tips to make the process smoother.
Give specific rules that were broken or grievances that need to be addressed. The conversation will be difficult enough without getting lost discussing vague issues like a person’s attitude or priorities. Sticking to specifics helps keep the conversation focused.
Be ready to support the specific issues that are being raised. For example, if you are talking to a member about missing a certain event then bring some sort of proof that they knew about the event ahead of time. Apps like the Attune app make this easier because they automatically record when users views a message, event, or task. If you do not have definitive proof then gather multiple pieces supporting evidence to make you point.
Try to stay calm. This is easier said than done. It is tough balancing personal relationships with your role in the organization and you may feel stressed, flustered, or even personally attacked during the proceedings. Rehearsing what you are going to say ahead of time will help you act like a respectable adult, even if the other party does not.
Holding members accountable is always difficult. Preparing in advance, both by gathering evidence and readying yourself emotionally, will help the process go as smoothly as it can.